Completed April 2026
Mismatched Repair Became a New Roof on Riverwood Trl
Wind damage on this roof. The insurer first covered a repair that did not match, so we documented it, and the insurer then covered a full roof replacement. Every photograph below is our own.
- Updated
About this project
The homeowner had wind damage on his roof. Another roofing contractor had knocked on his door, and he called us to take over the claim.
What we found
We found the wind damage and installed an emergency tarp to protect the roof.
The insurance company first covered a repair. We removed the damaged shingles, installed ice and water shield under the entire repair area, and installed new shingles.
Why it mattered
The new shingles did not come close to matching the rest of the roof. Ohio Administrative Code 3901-1-54(I)(1)(b) says: "When an interior or exterior loss requires replacement of an item and the replaced item does not match the quality, color or size of the item suffering the loss, the insurer shall replace as much of the item as to result in a reasonably comparable appearance."
What we did
We sent the insurance company the photos and documentation, and the insurer then covered a full roof replacement.
We tore the roof off down to the deck, installed new underlayment and finished the roof with new shingles.
Materials and system used: emergency tarp, ice and water shield, synthetic underlayment, new asphalt shingles
The wind damage
The emergency tarp we installed
The repair the insurer first covered
The repaired area did not match
The finished roof
Our drone photos are taken by FAA Part 107 certified drone pilots.
Backed by the Lifetime Workmanship Warranty
The qualifying installation work on this project is covered by the Helping Hands Roofing Lifetime Workmanship Warranty. If a covered problem results from our workmanship, we come back and correct it according to the warranty terms.
- The Helping Hands Roofing Standard
- Lifetime Workmanship Warranty
- Fully insured
- Founded 2016
- FAA Part 107 certified drone pilots